Luxury concierge service in Belgium

Our luxury concierge service in Belgium gives you one contact for everything that comes up during your stay. A table for tonight, tickets for a concert, a nanny for the evening, a driver because the weather turned. You send the request, our concierge team in Brussels arranges it and lets you know when it is done.

The service is included for every ZOYO Luxury client, from the day you arrive until the day you leave. It works the same for a weekend in Brussels as for two weeks between Antwerp, Bruges and Ghent.

A private concierge for your whole stay

Because we plan your trip, we already know your programme, your hotel and the way you like to travel before you arrive. That makes most requests quick. We know whether you prefer a quiet corner or the busiest room in the restaurant, and how much time you want between appointments.

During your stay you have one personal concierge as your point of contact, reachable day and night by phone or email. If your plans change at midnight, we deal with it at midnight, not the next morning.

Our concierge services in Belgium

• Restaurant reservations, from a small local favourite to a private dining room for your group
• Tickets and table services for concerts, sporting events and exhibitions
• Last-minute changes to your programme, hotel or transport
• A private driver at short notice, for one ride or the rest of the day
• Nannies, babysitters and personal assistance
• Shopping and purchases on your behalf
• Workshops and local experiences added while you are here

Concierge service in Brussels

Most requests come in from Brussels, where our team is based. Dinner after a long day in the European quarter, a table near the Grand-Place, tickets for an evening out or a car to Brussels Airport earlier than planned: our concierge in Brussels handles it while you get on with your day.

Antwerp, Bruges, Ghent and the rest of Belgium

We handle requests in the same way in Antwerp, Bruges and Ghent, on the coast and in the Ardennes. A day in Bruges arranged the evening before, or a new dinner reservation in Antwerp after a meeting ran late, are normal requests for us.

Independent concierge, no commission

We do not take commission on the restaurants, venues and suppliers we book for you. That keeps our advice independent: we suggest the place that suits your evening, not the one that pays us. If a restaurant you read about does not fit your plans, we tell you so and propose an alternative.

Concierge for leisure and business travellers

Families on holiday use our concierge for childcare, restaurants and small changes to the day. Business travellers use it for client dinners, transport between meetings and the details around a delegation visit. For larger groups we work together with our team for corporate events and incentives.

Frequently asked questions

What does a luxury concierge service in Belgium do?

A luxury concierge takes care of the practical side of your stay: restaurant reservations, tickets, transport, childcare, purchases and any change of plan. You make one request and the concierge arranges the rest.

Is the concierge service included in my trip?

Yes. Every ZOYO Luxury client in Belgium can use it for the whole stay at no extra cost. You only pay for what we book for you, such as the dinner or the tickets.

Is there a 24/7 concierge service in Brussels?

Yes. Our concierge runs around the clock while you are in Belgium, so a late change or an early request in Brussels or elsewhere is picked up straight away.

Do you receive commission from restaurants or venues?

No. We do not take commission on reservations, so our recommendations are based on what suits you.

Which cities does your concierge cover?

Brussels, Antwerp, Bruges, Ghent and the rest of Belgium, including the coast and the Ardennes.

Planning a stay in Belgium? Send us your dates or email info@zoyo-luxury.be, and we will show you how our concierge service fits into your trip.